Shipping

We ship internationally. No matter where you are we aim to give you the very best shipping rates. We calculate your items individually by weight and not just grouped under one big price! You pay the shipping cost at the same price that it is charged to us by our couriers. Here are advantages of buying from us. 


Price

Sun Top's prices are kept low because we are manufacturer, so the savings are alwasy passed on to the customer.


Stock

We put stock of 3d printing filaments in the USA, Germany and Hong Kong, so we are able to deliver products to our clients at the shortest time possible. 


Low Shipping Costs

We choose the cheapest shipping cost but the safest shipping way to deliver 3d printing filament to our clients. 


Free Shipping Over US$150 

For registered customers only, use coupon code freeship


Ensure you complete the address and sihpping details, plus contact phone number in full and correctly at the time of checkout. We can't be held responsible for a parcel not reaching its destination if the provided postal information is incorrect. Please note it is not possible to make a delivery to a PO box.


What Happens After Payment: 

  1. You will recieve an email when your order has been successfully placed, which tells you that your order is actually being physically processed through our system. It takes 2 business days to prepare your products for delivery. 
  2. Next, you will receive an email stating order shipped with tracking information. Kindly note we mark your order as shipped when it is boxed up and ready to go, however, our couriers may not collect until later in the day, which will mean that you will not be able to view the tracking status on your order until it has been "scanned in" by the couriers.
  3. You will be assigned to a customer service representative, he or she will contact you if necessary. Or you can send your request to sales@suntopx.com if you need any support.
  4. Delivery time for Fedex, UPS and DHL is about 4-8 business days. Delivery time for USPS is about 4-10 business days.